Contact
Talk to a human.
We read everything that comes in and aim to reply within one business day, South African time.
One address, one team
info@lexaurum.co.zaTell us which module your question is about and, if it is a problem, what you were doing when it happened. A screenshot helps more than a long description.
Write to usWhat people write to us about
Product support
Something not working as expected, or a question about how a module behaves.
Firms & institutions
Team subscriptions, chambers, legal departments, and judiciary or prosecutor verification.
Billing
Invoices, plan changes, cancellations and refund queries. Billing is handled by Paddle as merchant of record.
Legal & privacy
POPIA requests, data exports, deletion requests and terms enquiries.
Before you write
Many questions — about sources, confidentiality, AI models, trials and billing — are answered on the FAQ page. Data export and deletion can be requested directly from your account page inside the app.
Lex Aurum (Pty) Ltd, Johannesburg, South Africa. Lex Aurum supplies software only and does not provide legal services or advice.